Happy Customers

Our passionate and global customer community informs and inspires. Biktrix riders share travel stories and photos, offer tips on after-market upgrades, and connect with each other through their common bond as Biktrix eBike owners.

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Real Customers. Real Stories

Read below as real customers share their experience with their Biktrix eBikes and how much everyone loves our electrical bikes!

Cancy C

"It Gave Me An E-Grin From Ear To Ear."

1st ride was 20 miles from home & it gave me an E-Grin from ear to ear! With the speed, torque sensor and thudbuster, I was blown away!

Michael D

"Things Have Changed"

Los Burros road, Pacific Valley, Big Sur, CA. I tried to ride up this grade as a young flatbelly, but the best we could do was park one car at the bottom, and drive the bikes to the top. Now, things have changed.

Daird M

"Priceless."

Being able to go faster than mosquitoes: PRICELESS!

Michael B

"The Smiles And Miles Continue."

Took my Stunner X on my first off-road ride...  The "Smiles & Miles" continue!  It was amazing! Handled the hills and bumps like a champ!

A Feeling Of Freedom

At first, Brenda was completely against the idea of an electric bike...
until she rode one for the first time.  Now, her and her husband are
riding more than ever and having a blast doing it! 

Brenda's knee injury no longer holds her back from exploring her beautiful community.  Watch the film to hear their story.

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A Swiss Army Knife of Bikes

Highly recommended if you want a Swiss Army knife of bikes! It's a beast and I enjoy it every time I ride - checks all my boxes and puts a smile on my face.

Thanks to Roshan and the team for a great package!"

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Changed My Life

"As far as I'm concerned the Biktrix Juggernaut is one of the best e-bikes you can buy. The experience matches the specs and won't disappoint. You can find cheaper bikes, but Biktrix knows what they're doing, and they're a great company to deal with both before and after purchasing. It's an awesome bike at a good price and I can't recommend it enough.

Overall I couldn't be happier I made the decision to order the Juggernaut. It hasn't been that long but it's already having a positive impact on my life."

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#ilovebiktrix

Customer Reviews

Based on 5784 reviews
75%
(4325)
11%
(658)
6%
(348)
3%
(166)
5%
(289)
Love my new bike

My new Juggernaut is a great bike. After an initial battery issue, which Biktrix took care of expeditiously, I’ve really enjoyed going for long easygoing rides.

C
Kutty X 3
Customer
So Far So Good

To early to say and very little kms. But up to now very good and would totally recommend it especially if you are a shorter lighter person.

I crashed, new brake parts.

I crashed, my bad, broke brake lever.
The Biktrix team set me up with more than I needed for repairs at a very reasonable price. Thanks to all who got me back riding.

How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
Awesome bike

This is my first e-bike purchase and I’m using to go back and forth to work and for pleasure. It performs great!

Roguehawk times 2

Great experience with Biktrix from zero knowledge to receiving and riding.
Both Roguehawk bikes were straightforward to put together, very quick and easy. The bikes are heavy so having a helper was definitely necessary.
We are both really happy with the bikes, fun and fast.

Stunner Lite 3 Step-Thru

Stunner Lite 3 Lives Up to Its Name

My wife and I received our Stunner Lite 3’s about two weeks ago. There wasn’t much work required to assemble them and Biktrix has a You Tube video that took us through the steps. One thing the video does not show you is how to tighten the handle bar stem so that the handle bars and front tire align. There are two hex screws on the handle bar stem you need to tighten. I would do that before putting on the front wheel. Another thing not shown is how to unlock the shock absorbers on the front forks. (Just turn the blue tab on the right fork counter clockwise.) Once the bike is together it’s then a matter of making some adjustments. Definitely spend some time adjusting the seat, the handle bars, the location of the brake levers, gear changer and LED display. Once the Stunner is set up for you it is a very comfortable bike to ride. The handle bars sweep back and give you a comfortable riding position so that not all your weight is on the bars. There’s a nice combination of pedal assist and gearing which makes for an easy ride. Speaking of the gears you may find them slipping a bit when you first ride the bike, the chain came off my bike on my first ride. All that I needed to do was adjust the tension of the rear derailleur and there are lots of You Tube videos that show you how. It is an easy adjustment (I’m definitely not a bike expert) and I have had no problems since. The Stunner Lite 3 is a fun bike to ride. Biktrix suggests the battery life to be around 70km but I have ridden 65km and the battery is still showing 3 bars. Admittedly I ride the majority of time in pedal assist 1 or 2, occasionally 3 on a hill and rarely 4 on a long steep hill. Astonishingly there are 10 levels of pedal assist (0 - 9) with 9 being the highest! 9 gets you up a hill in about 3 pedal strokes! Fun but drains the battery quickly. There’s also a throttle which is very responsive. We both opted to get suspension seat posts. It’s a worthwhile upgrade as it does help smooth out the bumps on the road somewhat. Both of us are glad we dropped into the new Calgary location and test drove the Stunner Lite 3 e-bike. It’s a great bike and we highly recommend it.

Juggernaut Hub Duo

i have been riding my Juggernaut for about a month now and having a blast on it. This bike is a beast to say the least. i have put about 400km on it now and loving every minute of my ride.(y)'

G
Swift CVT 2
Greg A.
How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
Swift CVT2 review

Started getting shipped the wrong bike. Biktrix got right on this and had the right bike shipped to me immediately. So far very happy with my new CRT.

Juggernaut Hub Duo

After 10 weeks, bike arrived. Was easy to assemble and looks amazing. Was even better once I took for a test ride.My wife is amazed at how easy and how comfortable to ride it is. Only downside is the timeline to receive.

C
TheftCare+
Customer
don’t know yet

nil

Cravot rack

Best and simplest rack ever built, solid, safe, easy to load, very happy

How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent

Swift Lite 3 Step-Thru

Mirrycle mirror

Delivery was prompt. We feel the mirror could be slightly bigger. Of course it could be our ages. We are 67 and 71

How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
Juggernaut FS Pro 3

Bought 2 Juggernauts FS Pro 3's
Exceeded my expextations out of the box.
Honestly the best, fun, dialed bikes Ive ever rode, my wife is ecstatic, smiles for days, you really built a cool, fun, enjoyable e bike, more reviews to come as we ride and adventure

Time will tell

Noobservable/ effective comment as yet

Swift SO Bottom Bracket Torque Sensor

Love our bikes

Enjoying our first 100km. Biktrix has been a great company to deal with, and fabulous support.

Umbilical?

the cable was fine but feeding it through the frame a pain in the ass

How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
Fun way to get around.

The bike is a great way to “get out” and explore or get to work, but…
The standard seat along with the “hardtail” ride is a harsh first ride and we would definitely recommend an upgrade.
There is no printed operators manual that comes with the bike and a maintenance guide insuring safe operation should be provided. Recommended tire pressures, chain lube recommendations, and battery charging best practices and cautions are examples of information that should be readily available in print form!
This products demographic is older adults that definitely prefer none digital “owners manuals”.

J
Swift CVT 2
Judy D.
How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
Where are they?

Maybe if you chose a better shipper, we would have them now! Two weeks and still waiting. Seven days to Ontario, seven days sitting somewhere unknown to us. This is an issue with the shipper you have used but it becomes your problem when they don't do their job properly.

Hi Judy, thank you for your feedback. We thought it was impressive that it got to your city in Ontario from BC in just 5 days (3 business days)..

Poor grip

Grip prices that are supplied are poor and do not hold. The unit comes loose constantly

C
Kutty Lite
Customer
Kutty up

I love the bikes but for me I like a bit more power to climb the hills ....we went with kutty because of the fold up option. Id like a bigger motor

How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
It’s a Beast!

Very fun bike to ride, lots of power. Biktrix was great to deal with.

The bag fits the bike perfectly and carries a lot of stuff. Good quality.