Happy Customers

Our passionate and global customer community informs and inspires. Biktrix riders share travel stories and photos, offer tips on after-market upgrades, and connect with each other through their common bond as Biktrix eBike owners.

Join our community today

Real Customers. Real Stories

Read below as real customers share their experience with their Biktrix eBikes and how much everyone loves our electrical bikes!

Cancy C

"It Gave Me An E-Grin From Ear To Ear."

1st ride was 20 miles from home & it gave me an E-Grin from ear to ear! With the speed, torque sensor and thudbuster, I was blown away!

Michael D

"Things Have Changed"

Los Burros road, Pacific Valley, Big Sur, CA. I tried to ride up this grade as a young flatbelly, but the best we could do was park one car at the bottom, and drive the bikes to the top. Now, things have changed.

Daird M

"Priceless."

Being able to go faster than mosquitoes: PRICELESS!

Michael B

"The Smiles And Miles Continue."

Took my Stunner X on my first off-road ride...  The "Smiles & Miles" continue!  It was amazing! Handled the hills and bumps like a champ!

A Feeling Of Freedom

At first, Brenda was completely against the idea of an electric bike...
until she rode one for the first time.  Now, her and her husband are
riding more than ever and having a blast doing it! 

Brenda's knee injury no longer holds her back from exploring her beautiful community.  Watch the film to hear their story.

Watch More Biktrix Videos

A Swiss Army Knife of Bikes

Highly recommended if you want a Swiss Army knife of bikes! It's a beast and I enjoy it every time I ride - checks all my boxes and puts a smile on my face.

Thanks to Roshan and the team for a great package!"

Read full review

Changed My Life

"As far as I'm concerned the Biktrix Juggernaut is one of the best e-bikes you can buy. The experience matches the specs and won't disappoint. You can find cheaper bikes, but Biktrix knows what they're doing, and they're a great company to deal with both before and after purchasing. It's an awesome bike at a good price and I can't recommend it enough.

Overall I couldn't be happier I made the decision to order the Juggernaut. It hasn't been that long but it's already having a positive impact on my life."

Read full review

#ilovebiktrix

Customer Reviews

Based on 5149 reviews
76%
(3908)
11%
(561)
6%
(307)
3%
(135)
5%
(238)
H
Stunner Lite
Heather Y.
How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
Red Stunner is Funner!

This is my fifth bike. I've riden e-bikes before but this is the first ebike I have purchased. I find the tires good traction in slush and melting ice, the steering stable, the shifting very smooth, and the power assist cadence levels easy to adapt to. I love the turbo throttle for unexpectedly steep hills. Riding in the city for groceries and errands, I usually keep it at level 3, and then just use my shifter to gear up and down as I would normally when I'm riding. I was warned that that rear hub motor engaging might feel like it was kicking too quickly when starting from a full stop, but I don't find that to be a problem. I do feel like the gear range is a bit low, but that may be because I'm used to riding mountain and gravel bikes and using a greater range of gears.
I'm not crazy about the saddle. I'm going to try and do some micro adjustments with the positioning to see if that makes it a bit more comfortable, but I might have to change it.
The bike has already attracted bikethieves, and I was lucky that a friend saw the guy with the angle grinder trying to cut my lock. Biktrix might consider adding a frame-mounted rear wheel lock -similar to what Urban Arrow cargobikes and classic Dutch omafiets have. It is difficult to fit a strong carbon steel lock that attaches the rear wheel (with the motor) to the frame and then whatever you are locking your bike to, partly because the spokes on the wheels are so close together, and the frame shape is so complicated, it's tough to get a lock through. Having a frame-mounted rear wheel lock as a secondary would be very convenient, and make running errands or eating out less anxiety prone. As it is, I've taken to removing the very heavy battery, every time I lock it outside. This is cumbersome because my hands are not huge. A handle on the battery would be a convenience.
That being said I'm having a lot of fun riding it around the city, and loving how easy it is for me to climb out of the steep river valley. I am very happy I bought this bike.

B
Stunner Lite
Benoit L.
How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent

Nice bike good quality fast shipping best deal 2 for 1

J
Stunner Lite
Jean-Claude L.
How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
Great service

We had a very pleasant relation with the service department.

M
Stunner Lite
Merv R.
How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
Happy

Haven’t been able to ride much yet. The riding I have done has been satisfactory.

Kutty LT 3

I only put 80 km on my bike so far I think that the craftsmanship put into this bike was pretty awesome. I have no complaints about the battery that I’ve done so far. When it warms up I will be riding the bike a lot more and I will be able to give you a better opinion. The 750 watt is incredible power on my bike! Love it!

How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
Senior Power E-Bike - I Feel Young Again!

Perfect E-bike for active senior, flattens all hills on and off road making biking fun again. No such thing as too much power, feels like I am 30 again.

C
Stunner Lite
Customer
How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
Stunner Lite eBike

We purchased 2 stunner lite ebikes. They were send to us within a week and came in very sturdy boxes. Assembly was super easy and we just had to pump up the tires. The batters came at 50% charged, so we were able to take them for a spin around the block within the hour. We found them to be fast and the ride was easy. The seat is comfortable and very springy. We are very please with these units and will recommend them to friends/family.

How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
Best Commuter/Small Utility Cargo Bike Ever!

I’ve been riding this bike through the Canadian winter everyday for 4 months. The smaller 20” x 4” wheels combined with 750w motor give this bike incredible torque and safety during rush hour. Its top speed is 32km/hr even when unlocked. But thats more than enough for me. The torque makes this more fun than larger wheel sizes, booting around town and carrying heavy grocery loads with ease. Additionally, the small size allows me to easily fit in elevators even fully loaded. This is Canada’s answer to the Rad Runner series, only way better.

D
Stunner Lite
Douglas R.
How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
From Winnipeg

Bike arrived on time, was easy to set up, and looks high quality. I have ridden it in our Parkade without the battery power and it rides surprisingly nice for a relatively heavy bike. Now I have to wait for more snow to go and warmer temperatures to give it a real test.

No adjustment

Makes a decent flood but for spot light don't waste your money there are many more cheaper options for less money.
What a rip-off so far Biktrix has been a joke

M
BiktrixCare+
Mike I.
Waiting for spring

Received my bikes,got them togeather now waiting for Mother Nature to co-operate so we can give them a try. I’ll let you know when we get a chance to give them a go. Thanks

How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
Kutty LT 3 /52v

Putting the front wheel on was a little difficult because the shim they supplied to hold the brake pads apart had fallen out. I didn’t know that there was one until I went to move the box and there was the shim. It wasn’t obvious that it was a shim at that time. I actually viewed it on a YouTube video. The rest of the assembly was pretty easy. I took the bike out Thursday and I love it.

J
BTX Moto
J.S.
How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
Anything else will be better

This emoto is terrible. Build quality is the worst on the market. Money is better spent on a Talaria, Eride PRO, or Surron.

Don't waste your money !

How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
E-bike (juggernaut lite)

Very impressed with the communication on the shipping. They arrived in good time, always knew where your order was. I would totally recommend this company, very solid products.

Biktrix Hitch Rack.

I am pleased with the quality of materials and workmanship. Easy assembly, everything fit together perfectly.

Viking gold 90 chain lock

Well built, heavy chain lock with a very solid looking key latch

I still have not received the bike so I cannot give a review.

How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
So Far so Good

I received the bike (actually a Juggernaut Lite and a Stunner Lite). Both seem very high quality and were straight forward to assemble. It was interesting that the tools that came with the cheaper Stunner Light were much higher quality than the ones that came with the Juggernaut. I used the Stunner tools to assemble the Juggernaut. Have not tried the bikes outside, (still too much snow), but did ride both in our garage (large Condo garage) without the batteries and the bikes work very well without any electric assistance. Will be glad to get the bikes out when enough snow disappears.

Excellent

How was the performance of the bike?:
Poor
Excellent
How was the comforability of the ride?:
Uncomfortable
Very Comfortable
How is the build quality?:
Poor
Excellent
NO OWNERS MANUAL

ONE BATTERY CAME DOA AND YOU WOULD THINK SOMETHING YOU PAID 3700 FOR WOULD COME WITH A OWNERS MANUAL. I WAS HOPING FOR A SMOTH SET-UP BUT WITH NO PRINTED MANUAL IT IS A JOKE. THE ONLINE INSTRUCTIONS SUCK AND EXPLAIN ABSOLUTELY NOTHING IN DETAIL. I HAVE BOUGHT OTHER EBIKES AND THE MANUAL FOR THE BATTERY AND CHARGER WAS OVER 100 PAGES AND ANOTHER 50 FOR THE MOTOR.

How was the performance of the bike?:
Poor
Excellent
How was the comforability of the ride?:
Uncomfortable
Very Comfortable
How is the build quality?:
Poor
Excellent
Great bike

I just got the bike put together a couple of days ago, but the weather has been terrible here lately, so I haven’t been able to ride it yet. The bike looks great and seems to be functioning properly. I can’t wait to ride it.

Fell off

Worked great, especially as an alarm and additional flashing light for safety. But it just clips on. After 5 weeks riding with it, the light popped off. The controller also likes to pop off but I just secured a keychain ring next to the mount and clipped it on. Great product until it fell off.

Canvas Pannier Bags

I haven’t been out for a ride yet due to the weather, but the tail light looks great, and I love the loud security alarm!

How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
What a wonderful experience this was and will continue to be

First let’s start with the fact that we (my wife and I)went to the local Kelowna BC showroom to see and test drive a few different models. Dillon Terry, the showroom manager, was really friendly and knowledgeable. He was patient and so respectful and he took the time to explain the differences between the models and helped us test drive 7 different models. We are not new to e-bikes, having owned each two different make and models before. After searching the web and comparing models, we decided that buying local and from a Canadian manufacturer made best sense. I selected the Juggernaut FS Step-Thru for the full suspension and torque of the motor. The ride is smooth and the motor makes the steepest hill of the region feel like you are on a flat road. Service is excellent, friendly and if you go during the week you will also be met by a furry four legged friend. I recommend shopping there. They have so many models and variation on models that you should find the best fit for you. It’s also nice to be able to personalize the colour of your bike if that is something you wish for.