Happy Customers

Our passionate and global customer community informs and inspires. Biktrix riders share travel stories and photos, offer tips on after-market upgrades, and connect with each other through their common bond as Biktrix eBike owners.

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Real Customers. Real Stories

Read below as real customers share their experience with their Biktrix eBikes and how much everyone loves our electrical bikes!

Cancy C

"It Gave Me An E-Grin From Ear To Ear."

1st ride was 20 miles from home & it gave me an E-Grin from ear to ear! With the speed, torque sensor and thudbuster, I was blown away!

Michael D

"Things Have Changed"

Los Burros road, Pacific Valley, Big Sur, CA. I tried to ride up this grade as a young flatbelly, but the best we could do was park one car at the bottom, and drive the bikes to the top. Now, things have changed.

Daird M

"Priceless."

Being able to go faster than mosquitoes: PRICELESS!

Michael B

"The Smiles And Miles Continue."

Took my Stunner X on my first off-road ride...  The "Smiles & Miles" continue!  It was amazing! Handled the hills and bumps like a champ!

A Feeling Of Freedom

At first, Brenda was completely against the idea of an electric bike...
until she rode one for the first time.  Now, her and her husband are
riding more than ever and having a blast doing it! 

Brenda's knee injury no longer holds her back from exploring her beautiful community.  Watch the film to hear their story.

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A Swiss Army Knife of Bikes

Highly recommended if you want a Swiss Army knife of bikes! It's a beast and I enjoy it every time I ride - checks all my boxes and puts a smile on my face.

Thanks to Roshan and the team for a great package!"

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Changed My Life

"As far as I'm concerned the Biktrix Juggernaut is one of the best e-bikes you can buy. The experience matches the specs and won't disappoint. You can find cheaper bikes, but Biktrix knows what they're doing, and they're a great company to deal with both before and after purchasing. It's an awesome bike at a good price and I can't recommend it enough.

Overall I couldn't be happier I made the decision to order the Juggernaut. It hasn't been that long but it's already having a positive impact on my life."

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#ilovebiktrix

Customer Reviews

Based on 5825 reviews
75%
(4351)
11%
(662)
6%
(349)
3%
(167)
5%
(296)
Great Bikes and Wade is amazing at your Kelowna location

Bought the bikes during the June special, we waited and are very happy we did! We have gone down the local rail trail and were amazed at how effortlessly we made kilometres. Thanks again for the great bikes. We love them!

M
Swift CVT 2
Mark L.
Great e-bike… but with caveats

I wanted to wait to post this review until I had thoroughly tested out this e-bike. I have now owned my Swift CVT 2 for nearly 2 months, and have put 182 miles on the odometer. It is a great e-bike, the best I have ever ridden, although there are some caveats I will mention. First, buyers need to know that the Enviolo AutomatiQ transmission requires a "learning curve." If most riders are like me, they are accustomed to shifting both gears and power levels to maintain speed on various riding surfaces, from flat to steep hills. What I discovered with time and experience is that you have to adjust your speed using the pedal-assist levels, from "Eco" to "Boost." You simply ignore the Automatiq transmission and let it shift the in-hub gears to maintain your preferred cadence with your chosen power level. It definitely takes getting used to, but does work like a charm. Second, the website for this e-bike is somewhat misleading. For example, it shows knobby tires, and states that they are "built to handle any terrain you encounter." In reality, the e-bike arrives with smooth urban tires with no knobs whatsoever, as shown in the photo I will attach. Yes, they ride smoothly on city streets, but I seriously doubt they would suffice for dirt trails, let alone mountain biking. Biktrix really needs to update the website's photos to NOT show the rugged tires, but rather the smooth ones that they ship. Or they should at least edit the description to say something like… "The Swift CVT comes with puncture-resistant Innova street tires. If you would like tires like in the above photos, with more aggressive treads to handle any terrain you encounter, you could order them as an accessory and pay the difference." I wish I'd known that before ordering my CVT 2! Finally, I will state that assembling the e-bike was fairly straightforward, but in my case there were complications. An important one that I will specify is that it arrived with the handlebar extension mounted 180° backwards on the front fork. Consequently, when I mounted the handlebars, I discovered that the fork was backwards, making it impossible to mount the front fender and headlight. Only after loosening the extension and pivoting it to the correct direction was I able to complete the assembly. Phew! Would I recommend the CVT 2 to other buyers? Yes, I would, but please be aware of the advice I provide above. Happy pedaling!

Torque sensor

This part worked exactly as it should put it in and had no issues

Headlight is great,but the mount it sits on not so much

The 2.0 headlight is great but the mount not so good . Mine is a plastic mount and where you have to position it is right in the way of the cables by the handlebars. I already replaced the original one once that Biktrix sent me … The warranty covered it but still disappointing. When I received the bike I ordered the light as well . I wish it was installed already by Biktrix

Sweet as apple pie!

I'm 80 years old and been riding a top of the line E bike but during the eight months I’ve owned it I became increasingly aware that my balance and reaction time weren't quite what they used to be. I started thinking about what could happen if I took a tumble. A broken hip at my age could be life changing so my rides gradually became limited to short trips to the local grocery store for things like milk or bread. And of course I'd invariably find a special on fresh apple pies! The problem was there wasn't enough room on the bike to bring much home, so I'd end up taking the car anyway.
Three weeks ago I decided to buy a Biktrix Skytrike and I couldn't be happier with my decision.
The upright riding position is much easier on my back and arms, and the generous storage capacity is fantastic.
I can actually do a week's worth of grocery shopping and bring it all home with me.
But the biggest difference is how much more secure I feel. I'm enjoying riding again instead of worrying about whether I’m going to lose my balance.
In fact in just three weeks with the Skytrike I've already ridden more kilometers than I did on my E bike during the entire 8 months I owned it.
I'm very happy to have found a way to keep enjoying the freedom of riding - and now, when I see those apple pies “on sale” I've got room for one!

How was the performance of the bike?:
Poor
Excellent
How was the comforability of the ride?:
Uncomfortable
Very Comfortable
How is the build quality?:
Poor
Excellent
Could be made lighter....

Wonderful Ebike, but this was not my bike of choice the XD was .
The bike handle beautiful , not to much bad things to say just a bit heavy.
Motor puts out enough power to go over most hills with ease .
The computer only has one wheel size and that a bummer, it should have the other wheel sizes 27.5 and 29.
That seat may be good for some one that doesn't ride on a regular ,but it is not comfortable on a long ride like 50 -60 miles
it too slippery and uncomfortable, I purchase a Rockbros seat wave Ergonomic High- Density Foam Crotch -Friendly , love this seat I do 30,40, 50, 60 miles no pain and it not on flat roads we have hills, and lots of them ,when you sit you stay in that one
position and just pedal ,... otherwise great e bike just needs to be made lighter....

Rogue hawk

This is my second rogue hawk. I originally bought a 18 inch frame. I love the bike, just to big. I ordered the 16 inch frame and absolutely love it. Love the power and ride of the bike.

Juggernaut Lite Plus 2

RogueHawk FS ST 2 | 70V

Already have a 1000 watt 26” x 4” fat tire full suspension step-over e-bike and was looking for something more powerful for the steep hills and trails that I regularly use. I also decided to look for a step-thru model e-bike as am now 70 yrs of age and finding that throwing my leg over panniers and bags on the rear rack is getting to be a little more difficult. I purchased the RogueHawk FS ST 2 | 70V (step-thru model) e-bike at the beginning of September as it seemed to meet my requirements. Had no trouble assembling the bike once it arrived by courier a few days later. I’ve put 300+ KMS on it in the couple of weeks I’ve had it and really love the RogueHawk in every way so far. After the first ride, I switched the seat as the seat that came with it was not very comfortable. It is a very powerful, fast, heavy bike, and it has exceeded my expectations. The RogueHawk is making every ride very enjoyable.

Gave me more power & 15 more miles

The new battery works great. When I fully load my bike, I can go 9 miles before it drops to 90%.

Classic Ride Great Performance

Received my bike a couple of weeks ago and love it. Has met and exceeded my expectations for feel, assist when I want it and overall performance. In fact I am so happy my only disappointment is our vertical wall rack requires a strap to safely secure the bike which is not required for our other Biktrix bike. The final bonus is “BUY CANADAIN” and in no way disappointred.

Should have purchased sooner

Connecting to my battery with the original charger became more and more difficult. This was our own fault when my wife accidentally set a heavy bag on it and bent the plug at the battery. For safety reasons I felt it best to buy another charger. They verified the correct one and in a few days it arrived. Plugged it in and performs perfectly as it should. Again, the damage to the original charger was our fault!

Good Town bike!

Bought x2 this in June got it shipped to Calgary new shop . Cooper got it all ready to go as I needed to bring one to a friend in BC. Had an issue last week with front brake and they ordered the brake lever just in case they had to replace it then called me in to get it done. Quick job under warranty. They also helped me load it back on my bike rack as I had an injured leg when I went o pick it up. Great service !!
Love riding this bike around town to ceremonies in Canmore ( I'm a marriage commissioner) and going to get milk and eggs!

Parts

I ordered a Magura brake lever, it came quick and efficiently, and it was the correct part. Also their AI troubleshooting was great for an issue I was having. They also called me just to see if it solved my issue. Great company!

Est-ce que c’est possible de changer le connecteur sur la batterie ??????

Le connecteur femelle sur la batterie est à changer ….

Wrong one to short need a longer one for a fat tire

Good

All went well and as expected.

Great pedals

I have done over 6.000km with these pedals, and they are great.
Compared to the stock pedals, they are:
- bigger overall
- better bearings
- more grip on your shoes
And I finally got the coloured grips to match the pedals as well!

Had to pay a 'duty' for the Chinese basket

Nice bike front basket but kind of sucked to have to pay $17.75 'duty'.

Great bike

Fast, powerful and lots of fun.

B
Stunner GO
Bradley O.
First ebike! Stunner go!

Setting up ebike I would recommend almost a professional to set up for you. I would recommend making sure everything is tight for safety wise. Once assembled and ready I would say just knowing about how to use the controls. Front light and the back light. I have been enjoying my ride to work and around town. 700+ km on it I give the ebike a good 4/5 stars or 8/10!! Worth the money I spent. I haven't had any major issues at all so far. I keep the tires 55 psi and making sure I check regularly.

Excellent service fast delivery

Fast delivery part as describe thanks

Pathetic? Too harsh?

$25 product. $20 shipping. Then a bill from UPS for going from Canada to California that we were told nothing about.
Then we attempt a return / refund because it didn't work with our bike .. sorry, we don't do that .. because .. we don't want to.
Then I find a similar product from WalMart for $8 with free shipping. Yeah, right, EIGHT DOLLARS.
We paid $25 + $20 + $14 =$59 for an $8 product. I don't think "pathetic" is too harsh.

Good price good tires

Easy to install look great