Happy Customers

Our passionate and global customer community informs and inspires. Biktrix riders share travel stories and photos, offer tips on after-market upgrades, and connect with each other through their common bond as Biktrix eBike owners.

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Real Customers. Real Stories

Read below as real customers share their experience with their Biktrix eBikes and how much everyone loves our electrical bikes!

Cancy C

"It Gave Me An E-Grin From Ear To Ear."

1st ride was 20 miles from home & it gave me an E-Grin from ear to ear! With the speed, torque sensor and thudbuster, I was blown away!

Michael D

"Things Have Changed"

Los Burros road, Pacific Valley, Big Sur, CA. I tried to ride up this grade as a young flatbelly, but the best we could do was park one car at the bottom, and drive the bikes to the top. Now, things have changed.

Daird M

"Priceless."

Being able to go faster than mosquitoes: PRICELESS!

Michael B

"The Smiles And Miles Continue."

Took my Stunner X on my first off-road ride...  The "Smiles & Miles" continue!  It was amazing! Handled the hills and bumps like a champ!

A Feeling Of Freedom

At first, Brenda was completely against the idea of an electric bike...
until she rode one for the first time.  Now, her and her husband are
riding more than ever and having a blast doing it! 

Brenda's knee injury no longer holds her back from exploring her beautiful community.  Watch the film to hear their story.

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A Swiss Army Knife of Bikes

Highly recommended if you want a Swiss Army knife of bikes! It's a beast and I enjoy it every time I ride - checks all my boxes and puts a smile on my face.

Thanks to Roshan and the team for a great package!"

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Changed My Life

"As far as I'm concerned the Biktrix Juggernaut is one of the best e-bikes you can buy. The experience matches the specs and won't disappoint. You can find cheaper bikes, but Biktrix knows what they're doing, and they're a great company to deal with both before and after purchasing. It's an awesome bike at a good price and I can't recommend it enough.

Overall I couldn't be happier I made the decision to order the Juggernaut. It hasn't been that long but it's already having a positive impact on my life."

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#ilovebiktrix

Customer Reviews

Based on 5570 reviews
75%
(4187)
11%
(629)
6%
(332)
3%
(151)
5%
(271)
How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
Awesome Bike.

Bike is great. But the controller is too small. For the price of the bike i think it should be better. My buddy has a Rize Bike and it has a great controller on that.
And they give you the cheapest seat so you have to up grade. Not right.

How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent

Juggernaut Ultra Duo 4 Step-Thru | 52V

Broke my old throttle after a fall. Throttle was easy to install. Season closed before I could test ride it. shipping cost was outrageous.

Everyone needs to buy this.

How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent

Swift Lite 3 Step-Thru

Vee Snowball 20x4" Studded Tires

Excellent. Lots of control and grip to the road.

Received it late in the season, but the couple times I rode it, I really liked it. It did have a scratch on the throttle screen which I don't really like.

Works fine. Quick delivery so I did not miss using my bike

C
Kutty Lite
Customer
So far so good

I put the bike together. I’m waiting for the good weather. Many thanks, Biketrix.

makes me feel safe

super duty bike lock, but be warned it is heavy. but that is how it is supposed to be.

Pefect!

does the job 100%

T shirt

Great for hard sweaty rides!

How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
Great service

We love our bikes. Great customer serve

Excellent bike

Very good quality e-bike

How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
Love my Roguehawk stepover 2

A little heavy but I absolutely love my bike... it has so much power and is so fast

How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
It’s been a while

First bike in 20 years. It’s very well built and fun to ride.
Enough power to help through the tougher parts of the ride.

Universal rear rack

Good quality, strong. Knew I would have to modify the install plan a bit to make it fit my Cycrown Cychunter, but with one drill hole and an additional clamp, I was able to install it, and it looks great and is sturdy. Only complaint is your website offered free shipping, but when I ordered, a shipping fee was added. I submitted a comment with the order, but did not receive a reply. Made the racks much more expensive, so are they worth the cost? Gave up after hours of internet searching, so don't know if there is a more economical option available anywhere else.

Solid Rack

This rack is so much better than the original rack that came with the bike. The original rack busted and I had it welded back together and it broke a second time so I replaced it. The tubing on the original rack will fit inside the tubing on this rack. The only issue I have is my new pannier has trouble staying on because of the diameter of the tubing.

It’s not UNIVERSAL

Totally misleading! It doesn’t pull the crank on a MonteCapro Ultra or any bike with a similar drive. The latter has a hollow drive shaft so this tool is useless.

Stunning Biktrix

Bought a BOGO Biktric Stunner LT 3 and my wife got a free one. We have been using them regularly and absolutely love them. Works as described and easy to use. Very enjoyable. We look at every excuse to take the bikes instead of the car.

How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
Initial impressions Great!

We just received 2 of the juggernaut lite plus bikes and went on one ride before the snow fell. Impressed with the ride and handling and power delivery.

Bike seat

nice and smooth. Should be on all bikes.

Somewhat disappointed

After just a few months of recreational riding, the hub in my rear wheel stripped while in the river bottom in the backcountry leaving me a very heavy bike to push, uphill to where I could drive to pick it up. Although the hub was covered by warranty, it was recommended that I upgrade the unit to avoid a similar result. The upgrade, delivery and installation at a local bike shop has now cost me nearly $500. I really love my bike but I am now gun shy about taking it into the backcountry for fear of what else has been under-spec’d on the components of my bike. In fairness, the folks at Biktrix were responsive to my inquiries but I just wish it wasn’t required.

How was the performance of the bike?:
Poor
Excellent
How was the comforability of the ride?:
Uncomfortable
Very Comfortable
How is the build quality?:
Poor
Excellent
New to Biktrix

Bike came mildly damaged from shipping. Biktrix to great care of me and fast. Supper happy with the bike and the support. I was extra exited after I bought the bike that they have a service rep less than 12 miles from my house (just south of Denver).

Wrong Fenders Right Company

I had my Juggernaut lite stolen vandalized and returned. I had ordered a number of parts to bring it back to its original splendor. Most of the order was as it should be. The fenders however were not even close! After a few phone calls and some emailed photos I decided to take them into Saskatoon ( 4 hour roundtrip) Once there everyone I talked to went the extra mile to make things right! They quickly found me the exact match fenders, and helped me with the taillight wiring. A good product, good service, and exceptional local staff Levi and Cooper. Thanks for making theft and vandalism have a happy ending!