Happy Customers

Our passionate and global customer community informs and inspires. Biktrix riders share travel stories and photos, offer tips on after-market upgrades, and connect with each other through their common bond as Biktrix eBike owners.

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Real Customers. Real Stories

Read below as real customers share their experience with their Biktrix eBikes and how much everyone loves our electrical bikes!

Cancy C

"It Gave Me An E-Grin From Ear To Ear."

1st ride was 20 miles from home & it gave me an E-Grin from ear to ear! With the speed, torque sensor and thudbuster, I was blown away!

Michael D

"Things Have Changed"

Los Burros road, Pacific Valley, Big Sur, CA. I tried to ride up this grade as a young flatbelly, but the best we could do was park one car at the bottom, and drive the bikes to the top. Now, things have changed.

Daird M

"Priceless."

Being able to go faster than mosquitoes: PRICELESS!

Michael B

"The Smiles And Miles Continue."

Took my Stunner X on my first off-road ride...  The "Smiles & Miles" continue!  It was amazing! Handled the hills and bumps like a champ!

A Feeling Of Freedom

At first, Brenda was completely against the idea of an electric bike...
until she rode one for the first time.  Now, her and her husband are
riding more than ever and having a blast doing it! 

Brenda's knee injury no longer holds her back from exploring her beautiful community.  Watch the film to hear their story.

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A Swiss Army Knife of Bikes

Highly recommended if you want a Swiss Army knife of bikes! It's a beast and I enjoy it every time I ride - checks all my boxes and puts a smile on my face.

Thanks to Roshan and the team for a great package!"

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Changed My Life

"As far as I'm concerned the Biktrix Juggernaut is one of the best e-bikes you can buy. The experience matches the specs and won't disappoint. You can find cheaper bikes, but Biktrix knows what they're doing, and they're a great company to deal with both before and after purchasing. It's an awesome bike at a good price and I can't recommend it enough.

Overall I couldn't be happier I made the decision to order the Juggernaut. It hasn't been that long but it's already having a positive impact on my life."

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#ilovebiktrix

Customer Reviews

Based on 5098 reviews
76%
(3878)
11%
(553)
6%
(304)
3%
(132)
5%
(231)
T
Holiday Gift
Tommy R.

Was planning on ordering one and got it as a gift

My first E-bike exactly what I what I need for hunting

Great Safety Gadget

Great light for being seen by traffic. I also love having an additional alarm that’s louder than than the ones on Amazon.

Juggernaut

The seat post was an upgrade for me it works perfectly.

The battery fits nicely. Nicely. I hope you get more to sell

How was the performance of the bike?:
Poor
Excellent
How was the comforability of the ride?:
Uncomfortable
Very Comfortable
How is the build quality?:
Poor
Excellent
Fasted bike ever

I am 76 years old and got my first e-bike at 67. I have had 7 different e-bikes but this bike has more power of all of them. I joined Strava in December and I have received 12 king of the mountain for e- bikes for any age. I ride in California where the sea otter classic is held. Besides building a great bike their customer service is excellent. I didn’t like the way it was tuned at first so they sent me a laptop and tuned it to what was right for me. I have almost 700 miles on the bike and the chain is only worn to 47 percent. With other bikes chain would have to be replaced at 500-600 miles or you damage your cassette I can’t wait to see what they come out with in the future

How was the performance of the bike?:
Poor
Excellent
How was the comforability of the ride?:
Uncomfortable
Very Comfortable
How is the build quality?:
Poor
Excellent
New step thur

Got the new juggernaut duo, after ther crazy fedex issues. Bike came perfect packaged very very. Easy to put together and ready to ride in about half an hour.
Love the step thur model compared to my step over.

Accessory extension mount

This is of high quality and Visually appealing mount. Practical lightweight and stylish. Good choice Biktrix

Seat post salvation

Feels just right on my eighty year old body

I don't know what is wrong

I installed display and it did not work, it did not light up. What to do. The tech said to replace display, if that does not work, replace something else. Is the used dilsy defective or am I out of luck

Where is my order?

Have yet to receive. My Juggernaut just came in yesterday, understandably late due to the holidays but I assumed the range extender unit would be included with the bike shipment. It was not. Please phone me at [****]

How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
Not even close

I have had three ebikes and I realize that different conditions different riding styles can affect the distance a bikes can travel and my first two bikes were within 10 Km/s of the bike makers claim. The Juggernaut Duo small claims a range of 77 km/s on PAS 2. I rode mine in IDEAL conditions (hardly any wind and a few hills, with my tires pumped up an extra 2psi for less rolling resistance) and the best I could achive was 46Km/s. 30 km/s short of the claim is not even close. I also can't reach the max speed of 32 Kmph the top speed of my bike is 28 Kmph.

Smile Bike Stand

It’s good, need to keep the bike stored straight though. Satisfied!

How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
No bike no review

Still waiting for my bike no confirmed delivery date…

How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
Juggernaut Ultra Duo

Awesome bike; shipped very quick and was amazed at the color I selected. We were also amazed at the colour options; very good. Very excited for a Canadian made bike. Keep on doing what your doing

Upgraded brakes and rotors

Ordered the upgraded Tectro brakes and larger rotors. I found these brakes at par with my much more expensive mountain bike. Great stopping power. Would recommend!

Very comfortable

P
Biktrix A-Bars
Patrick M.

Have not ridden been below zero and windy and also the look of build is good it appears to be a well thought out Bike looking forward to mid drive as have a couple Volt Ukons hub drive will be interesting to compare

Jack Mitchell

Great bell with a nice ring to it

How was the performance of the bike?:
Poor
Excellent
How was the comforability of the ride?:
Uncomfortable
Very Comfortable
How is the build quality?:
Poor
Excellent
Great bike

Loving the juggernaut classic duo. Got the bike a couple of weeks ago and have been putting some miles in it. Rides great, climbs hills easily, and battery life is good so far. Also, I can’t say enough about the customer support. Had a few minor issues after a few days of riding, kickstand lost a piece and the battery lock came loose. Reached out to biktrix and literally had replacement parts 2 days later. I would buy from these guys again in a heartbeat.

Biktrix Flexi Pannier XL

Easy to order on line, quick delivery. The bag size is just right for my storage and well made.

W
BiktrixCare+
William O.
Replacement part and assitance

Part arrived and service refund on its way happy with it so far

The original kicks should not have broken I guess I will see if this is better than the one that came on my stunner x

[Select] Range Extender Kit for Duo Series

Not suited for large diameter rack

Instructions say the pannier bags can be used without the clips but I found the load shifted quite a bit. The clips don’t fit certain models.