Happy Customers

Our passionate and global customer community informs and inspires. Biktrix riders share travel stories and photos, offer tips on after-market upgrades, and connect with each other through their common bond as Biktrix eBike owners.

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Real Customers. Real Stories

Read below as real customers share their experience with their Biktrix eBikes and how much everyone loves our electrical bikes!

Cancy C

"It Gave Me An E-Grin From Ear To Ear."

1st ride was 20 miles from home & it gave me an E-Grin from ear to ear! With the speed, torque sensor and thudbuster, I was blown away!

Michael D

"Things Have Changed"

Los Burros road, Pacific Valley, Big Sur, CA. I tried to ride up this grade as a young flatbelly, but the best we could do was park one car at the bottom, and drive the bikes to the top. Now, things have changed.

Daird M

"Priceless."

Being able to go faster than mosquitoes: PRICELESS!

Michael B

"The Smiles And Miles Continue."

Took my Stunner X on my first off-road ride...  The "Smiles & Miles" continue!  It was amazing! Handled the hills and bumps like a champ!

A Feeling Of Freedom

At first, Brenda was completely against the idea of an electric bike...
until she rode one for the first time.  Now, her and her husband are
riding more than ever and having a blast doing it! 

Brenda's knee injury no longer holds her back from exploring her beautiful community.  Watch the film to hear their story.

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A Swiss Army Knife of Bikes

Highly recommended if you want a Swiss Army knife of bikes! It's a beast and I enjoy it every time I ride - checks all my boxes and puts a smile on my face.

Thanks to Roshan and the team for a great package!"

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Changed My Life

"As far as I'm concerned the Biktrix Juggernaut is one of the best e-bikes you can buy. The experience matches the specs and won't disappoint. You can find cheaper bikes, but Biktrix knows what they're doing, and they're a great company to deal with both before and after purchasing. It's an awesome bike at a good price and I can't recommend it enough.

Overall I couldn't be happier I made the decision to order the Juggernaut. It hasn't been that long but it's already having a positive impact on my life."

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#ilovebiktrix

Customer Reviews

Based on 5070 reviews
76%
(3861)
11%
(551)
6%
(302)
3%
(132)
4%
(224)

Absolutely perfect, power is awesome in any mode brakes are amazing love the smaller tires instead of the 4 inch Clayton was a pleasure to deal with, bent over backwards to put the deal together

J
Juggernaut Classic Duo Step-Thru | 52V
Jean-François F.
Great packaging but

I finslly got my bike after 15 days(because of Purolator)
The packaging was good but it arrived with 2 spot of chipped paint parallel on the front fork. I know it wasnt when i unpacked it because it was on my wood floor on a carpet and it couldnt have been during shipping because the box was intact. That only leaves the factory/warehouse as a possibility. The fenders are high quality, screen's nice, i havent had much change to ride because of the ice and the fact that i dont have studded tyres for this bike yet but everything seems good on that part. I'm probavly going to upgrade the front light.

High rise

Easily installed,does the trick for me,I'm 6'-2" allows me to flat foot and to peddle if the need arises.Only problem I had with the installation was the bolts got put in from underneath so the threads were exposed.So what to do, covered them with electrical grommets.

Love it , great bike . Haven’t had to many rides due to weather . Thanks again , Gary

Juggernaut Classic Duo Step-Over | 52V

K
BiktrixCare+
Kevin K.
We Will See

The bikes look great; however we haven’t tried them as it’s winter and very cold. We will see in the spring and be able to provide a better review.

Fits well, secure. Easy to use

Good looking bag

Great service and communication!

The company was very communicative and answered all our questions. Bike needed minimal assembly when it arrived. Unfortunately the weather has not permitted me to use the bike yet so I can't comment on the function. Looking forward to riding it though!

W
Stunner Lite
William O.
Nice

Delivery was excellent . Staff at biktrix a joy and put out all efforts to please. Assembly straight forward with instructional videos. Waiting for weather to break to try. Great quality in product. One minor stem plug issue but I am sure that will be replaced promptly.

Dont have it yet

Product still has not been received. Suppose to be delivered Dec 18th 2024

Haven’t had the weather to get out! From spinning the chain I can see the cassette oscillates like the shaft is warped or the bearing wasn’t pressed in properly

Bike is fine, but return policy is horrible

Bike is heavy and clumsy. Very powerful, but steers like a tractor trailer and is heavy like my dirt bike. Trying to return the bike costs $550 return fee, PLUS a 15% to 50% restocking fee, which they decide when they receive the return. This policy was of course nowhere to be seen when ordering. Utter nonsense. I hate the company more than the bike.

Shipping e-bikes is unfortunately not cheap. You are welcome to ship the bike by yourself to us - we can then waive the $550 fee. You'll see that FedEx will charge you over double what we are quoting.

Btw, which dirt bike are you comparing with that weighs less than 100lbs?

C
Challenger 2
Customer
Never too old

This bike arrived within 10 days of ordering.Although being very heavy we managed to get it off the delivery truck and into the lobby and then to the apartment.The boxing was more than adequate and the bike had no marks or scratches.Assembly was straight forward except for having to determine, without instructions,the assembly or the front axle,that does need a bit of mechanical knowhow.All in all,quality construction was evident and I was taken a back by the appearance overall,good value for the money spent and will enjoy this bike at the age of 82 when spring comes around.

Disappointed that there was no owners operating manual included.. first time EBike user I have no clue about using & riding this bike

Got it all assembled but wont b e riding most likely until spring

Miranda 150mm Q5 crank arms

These shorter crank arms for my BAFANG 620 motor arm perfect. No more pedal strikes. I can tell that the push force in the pedal is less, but I think the savings $ on pedals will pay off. Plus with a sprocket and cassette change in the gearing these new cranks are just right.

It’s winter and I can’t test the bike out . We haven’t taken them out of the box yet .

Swift CVT - Belt Drive

It’s a good bike, but the size chart recommendation is wrong

The size chart says 5’10” with 31+ inseam or taller for the large. I would recommend at least 34”+ inseam if you want to get your leg over the bar.

Wren forks

Love the look of these forks! I like the performance so far! My riding has been limited by bad weather so don’t have it fully adjusted yet

C
Juggernaut Classic Duo Step-Thru
Customer
Great bike for street

Pro step thru and mid motor it’s fun,but for the beach I’ll use old fat tire for stability as sway front to rear noticeable .the 24 inch tweener size is perfect to mount and position and bike is a lot of fun on flat surfaces

J
Juggernaut Classic Duo Step-Thru
John D.
Have not rode it yet

Not used yet

Buy a battery and bike does not work. They sell me a new LED display to fix maybe.

I wish I never bought this bike

Hi Daryl, you've never actually bought a bike from us. Just parts from 2022 to now. What bike do you have and what's the issue? Email us at support@biktrix.com and we can help you debug it properly rather than just shooting in the dark and replacing random parts that may be incompatible with each other!

K
Juggernaut Classic Duo Step-Thru
Keith B.
Love This Bike

Excellent quality all the way around. I’ve had 3 other e-bikes and this is the first one that I’ve made over some extremely inclined fire trails without having to stop and walk the bike. Happy with the purchase of my Classic Duo, great power and torque. Customer service has been excellent.