Happy Customers

Our passionate and global customer community informs and inspires. Biktrix riders share travel stories and photos, offer tips on after-market upgrades, and connect with each other through their common bond as Biktrix eBike owners.

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Real Customers. Real Stories

Read below as real customers share their experience with their Biktrix eBikes and how much everyone loves our electrical bikes!

Cancy C

"It Gave Me An E-Grin From Ear To Ear."

1st ride was 20 miles from home & it gave me an E-Grin from ear to ear! With the speed, torque sensor and thudbuster, I was blown away!

Michael D

"Things Have Changed"

Los Burros road, Pacific Valley, Big Sur, CA. I tried to ride up this grade as a young flatbelly, but the best we could do was park one car at the bottom, and drive the bikes to the top. Now, things have changed.

Daird M

"Priceless."

Being able to go faster than mosquitoes: PRICELESS!

Michael B

"The Smiles And Miles Continue."

Took my Stunner X on my first off-road ride...  The "Smiles & Miles" continue!  It was amazing! Handled the hills and bumps like a champ!

A Feeling Of Freedom

At first, Brenda was completely against the idea of an electric bike...
until she rode one for the first time.  Now, her and her husband are
riding more than ever and having a blast doing it! 

Brenda's knee injury no longer holds her back from exploring her beautiful community.  Watch the film to hear their story.

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A Swiss Army Knife of Bikes

Highly recommended if you want a Swiss Army knife of bikes! It's a beast and I enjoy it every time I ride - checks all my boxes and puts a smile on my face.

Thanks to Roshan and the team for a great package!"

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Changed My Life

"As far as I'm concerned the Biktrix Juggernaut is one of the best e-bikes you can buy. The experience matches the specs and won't disappoint. You can find cheaper bikes, but Biktrix knows what they're doing, and they're a great company to deal with both before and after purchasing. It's an awesome bike at a good price and I can't recommend it enough.

Overall I couldn't be happier I made the decision to order the Juggernaut. It hasn't been that long but it's already having a positive impact on my life."

Read full review

#ilovebiktrix

Customer Reviews

Based on 5191 reviews
76%
(3938)
11%
(568)
6%
(309)
3%
(137)
5%
(239)
K
Stunner Lite
Kelly F.
How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
Stunner lite

Took it for a good cruise today, the battery lasted and only decreased by 8% on level 2 pedal assist. I will be upgrading the seat but so happy my knees don't hurt! I was confused at first about the handlebar stem, it only folds towards the rider, where I see most other bikes fold forward away from the rider. I have short arms and i find the handle bars too close. I have the stem stretched out as far as they can and it's still a bit too close. Taller people may want a different stem than the Stunner lite.

How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
Phenomenal Customer Service

From meeting owner at tradeshow, to placing order, pikcing up order and their staff loading our 2 bikes into our truck....they go beyond expectations

Battery

Fast shipping.
Works great

Great Wireless Tail Light with Brake Light, Turn Signal & Anti Theft Alarm

Works great!! Turn signals works well and the horn and alarm are really good and loud too! Thanks alot again Biktrix!! :) Can't wait to get my new Juggernaut Ultra FS Pro3 :)

Delivery was fast, got the bike in 7 days. The bike is a work of art. Easy to put together, battery was 80% charged. Took it for a test ride and it is well built, solid and a lot of fun!

How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent

I was finally able to take a ride and it was quite enjoyable. There is alot of power and it was fantastic going up hills.

How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
Bought 2 of these bikes for me and my girlfriend.

We absolutely love these bikes!

B
Nico Bike Bell
Ben D.M.
bike bell

not used yet

Lock and Key Set for Hidden Battery (SYR006)

J
BiktrixCare+
Jeff B.
Great Service

The bikes ordered where delivered on time and wheel protected with in the box they arrived in.

bottle holder

not used yet

S
Cell Phone Mount
SHERLAIN C.
Cell phone mount

Works but not quite deep enough for my phone if it’s in the phone case.. another 1/8th” of depth would be better..

Good ride thought extender would do better

Yesterday I did 88 km. I ride like a mid drive gearing up and down as required. I used pas 1,2,3 up to gear 7 . Aprox up to 40 km wind pedaling pretty hard for the whole drive avg speed around 40.
88 km and my battery was pretty much done. Expected better

How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent

Well built bike with quality components. The pedal assist is responsive and the ride is very comfortable. The speed achieved on assist and with the non assist throttle is amazing. Overall a great bike for paved and gravel roads!

How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
Love the bikes

So far we are enjoying
The ride. Easy to learn! Power on the hills as w live on a very hilly island! Nice to be able to still get a workout and not feel run off the road on our narrow roads.

N
BiktrixCare+
Neil H.
Neil H

We’ll build excellent quality.

Luc' review

Hi Curtis,

Concerning the external battery, thanks for the (now I know I can say it), « as usual » great response and service.

I received a bike with +/- slight surface damage. I documented that in the photos included in this conversation string. Of course, the main problem was that the bike was not turning on. We solved that together on Thursday evening. In the process I got to disassemble and reassemble the whole bike, specifically the engine. So now I know the bike really well.

Q. Will the fact that I worked on the bike affect the warranty in any way?

I quickly tried the bike out Friday (I went around the block twice) and it seemed to be working ok. I will do a in-depth analysis in the next few weeks and give you (and your team) a full review.

The 3 hours I spent with your bike mechanic (I’m sorry but I forgot his name) and you Thursday evening, convinced me that you are a responsible company dedicated to your clients.

This is actually better that receiving a bike with no problems because it means I can count on you guys.

Thanks again!

You get what you pay for

As we try to keep the landfills free of e-bikes, it’s disappointing that we couldn’t source out the 35 tooth helical nylon gears to service a Biketrix Swift. A whole new motor/wheel assembly was the remedy. Quick delivery. Nice folks.)

F
Cell Phone Mount
Francois D.
Don’t buy the cell phone mount

The bike is absolutely incredible, but don’t buy the cell phone mount, it’s really bad. It comes with rubbers to help hold the mount in place and rubbers to help hold the phone in place, 3 out of 6 dropped on the floor after the first ride. The second ride, the mount just went upside down, it just doesn’t hold to the handlebar even if you screw it to the max. The all-metal design can easily scratch your phone. I removed it from the bike and will buy another one

F
Cell Phone Mount
Francois D.
Don’t buy the cell phone mount

The bike is absolutely incredible, but don’t buy the cell phone mount, it’s really bad. It comes with rubbers to help hold the mount in place and rubbers to help hold the phone in place, 3 out of 6 dropped on the floor after the first ride. The second ride, the mount just went upside down, it just doesn’t hold to the handlebar even if you screw it to the max. The all-metal design can easily scratch your phone. I removed it from the bike and will buy another one

How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
IMO worth the extra expense.

To start a little background. 62ys old. Some physical shortcomings after a stroke. More of an analog kinda guy than a “boomer techie” I had a bike previously. I got the swift belt drive. It arrived very very well packed. An extra set of hands makes assembly easier but if you are 100% physically you could do it easy enough I think. A little sketchy getting used to the controls and how to use them. But as I said I am more of an analogue kinda guy. Now have +/-120k on it and feeling very comfortable on it.
I bought this to “go to town” and was thinking of getting the optional battery right from the start as formula I was using to calculate range said I would be close to using up the change in one. The first 36km round trip to town the battery was drained yes. But I was learning how to use the CVT and as I was informed the batteries “break in” to a certain extent. Long story short the last trip to town saw me get home with 24% battery remaining. That was using the exact same route as my first trip to town with one 1/3 km 16-18% grade. I seem to average 25km/hr on my trip. With a low of +/- 10km/hr on the very steepest grade on this route. As a last. My bony old butt wishes I had gotten a suspended seat post right from the beginning. That is my only perceived short coming. A short coming because I cheeped out. I am going to be very conservative in my ratings below because I have nothing to compare this bike too. I am the first of three old farts I know to have an e-bike.

excellent

How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
Best investment.

My wife and I just got the juggernaut hub duo small and man do we love these bikes. They are worth every penny.

How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
Great ride

Great service and response to all the questions I asked

B
Challenger 2
Ben D.M.
How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
My red toy

Do a bad whether : rain and snow, I used the bike one time. And was great ride. I got 40.7 Km per hour, very ease. We love that red color. Very powerful ebike. Great job Biktrik. Ps: I missed the name : (Challenger2) on bike frame.!!