Happy Customers

Our passionate and global customer community informs and inspires. Biktrix riders share travel stories and photos, offer tips on after-market upgrades, and connect with each other through their common bond as Biktrix eBike owners.

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Real Customers. Real Stories

Read below as real customers share their experience with their Biktrix eBikes and how much everyone loves our electrical bikes!

Cancy C

"It Gave Me An E-Grin From Ear To Ear."

1st ride was 20 miles from home & it gave me an E-Grin from ear to ear! With the speed, torque sensor and thudbuster, I was blown away!

Michael D

"Things Have Changed"

Los Burros road, Pacific Valley, Big Sur, CA. I tried to ride up this grade as a young flatbelly, but the best we could do was park one car at the bottom, and drive the bikes to the top. Now, things have changed.

Daird M

"Priceless."

Being able to go faster than mosquitoes: PRICELESS!

Michael B

"The Smiles And Miles Continue."

Took my Stunner X on my first off-road ride...  The "Smiles & Miles" continue!  It was amazing! Handled the hills and bumps like a champ!

A Feeling Of Freedom

At first, Brenda was completely against the idea of an electric bike...
until she rode one for the first time.  Now, her and her husband are
riding more than ever and having a blast doing it! 

Brenda's knee injury no longer holds her back from exploring her beautiful community.  Watch the film to hear their story.

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A Swiss Army Knife of Bikes

Highly recommended if you want a Swiss Army knife of bikes! It's a beast and I enjoy it every time I ride - checks all my boxes and puts a smile on my face.

Thanks to Roshan and the team for a great package!"

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Changed My Life

"As far as I'm concerned the Biktrix Juggernaut is one of the best e-bikes you can buy. The experience matches the specs and won't disappoint. You can find cheaper bikes, but Biktrix knows what they're doing, and they're a great company to deal with both before and after purchasing. It's an awesome bike at a good price and I can't recommend it enough.

Overall I couldn't be happier I made the decision to order the Juggernaut. It hasn't been that long but it's already having a positive impact on my life."

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#ilovebiktrix

Customer Reviews

Based on 5812 reviews
75%
(4341)
11%
(660)
6%
(349)
3%
(167)
5%
(296)
Should have purchased sooner

Connecting to my battery with the original charger became more and more difficult. This was our own fault when my wife accidentally set a heavy bag on it and bent the plug at the battery. For safety reasons I felt it best to buy another charger. They verified the correct one and in a few days it arrived. Plugged it in and performs perfectly as it should. Again, the damage to the original charger was our fault!

Good Town bike!

Bought x2 this in June got it shipped to Calgary new shop . Cooper got it all ready to go as I needed to bring one to a friend in BC. Had an issue last week with front brake and they ordered the brake lever just in case they had to replace it then called me in to get it done. Quick job under warranty. They also helped me load it back on my bike rack as I had an injured leg when I went o pick it up. Great service !!
Love riding this bike around town to ceremonies in Canmore ( I'm a marriage commissioner) and going to get milk and eggs!

Parts

I ordered a Magura brake lever, it came quick and efficiently, and it was the correct part. Also their AI troubleshooting was great for an issue I was having. They also called me just to see if it solved my issue. Great company!

Est-ce que c’est possible de changer le connecteur sur la batterie ??????

Le connecteur femelle sur la batterie est à changer ….

Wrong one to short need a longer one for a fat tire

Good

All went well and as expected.

Great pedals

I have done over 6.000km with these pedals, and they are great.
Compared to the stock pedals, they are:
- bigger overall
- better bearings
- more grip on your shoes
And I finally got the coloured grips to match the pedals as well!

Had to pay a 'duty' for the Chinese basket

Nice bike front basket but kind of sucked to have to pay $17.75 'duty'.

Great bike

Fast, powerful and lots of fun.

B
Stunner GO
Bradley O.
First ebike! Stunner go!

Setting up ebike I would recommend almost a professional to set up for you. I would recommend making sure everything is tight for safety wise. Once assembled and ready I would say just knowing about how to use the controls. Front light and the back light. I have been enjoying my ride to work and around town. 700+ km on it I give the ebike a good 4/5 stars or 8/10!! Worth the money I spent. I haven't had any major issues at all so far. I keep the tires 55 psi and making sure I check regularly.

Excellent service fast delivery

Fast delivery part as describe thanks

Pathetic? Too harsh?

$25 product. $20 shipping. Then a bill from UPS for going from Canada to California that we were told nothing about.
Then we attempt a return / refund because it didn't work with our bike .. sorry, we don't do that .. because .. we don't want to.
Then I find a similar product from WalMart for $8 with free shipping. Yeah, right, EIGHT DOLLARS.
We paid $25 + $20 + $14 =$59 for an $8 product. I don't think "pathetic" is too harsh.

Good price good tires

Easy to install look great

Heavy Duty Two-Bolt Kickstand

Best Bike ever

I love this bike it’s super fast and ride like a dream I’m 52 years old and love this bike.

Handlebar Water Bottle Holder

C
Stunner LT 8
Customer
How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
Stunner LT8 is Great ... definite thumbs up

This is the 1st ebike I have ever owned and ridden so I have nothing to compare it to. That being said, the stunner LT8 is sturdy, it's comfortable, and the torque sensor responds perfectly for the style of riding I like, it feels very natural. I live in an area with lots of up and down grades. Some long and gradual, some short and relatively steep and the torque sensor on the stunner makes tackling these hills fun ... which is definitely not the case on my regular bike. The stunner LT8 has lots of power too. You can actually accelerate up hills, if that's something you wanna do ... I can guarantee you're gonna try it. And the throttle is a nice option for quick and easy starts on hills or flat ground. So far, the battery range seems exceptional. I've put 30(ish) km on the bike, so not much yet, but the battery is still at 96%.

All in all ... for the limited time I've used it ... definite thumbs up for an ebike you can use anywhere. Paved roads, trails, gravel, hills, or flat terrain.

Extra wide seat

The seat is very comfortable. Just what I was looking for .

clear rear view vision

This is a great mirror. It is placed right where I need it when I ride and gives me a clear field of vision. If I could change it in anyway, I would make it removable for transport and storage where sometimes the very thing that makes it so good to ride with, puts it in the way but until that version comes out, it is the best mirror I have ever had.

My RogueHawk / Range Extender Batteries for Roguehawk Series

I really like the battery. Depending on how you ride your bike, and how much level of assist you use. You can travel over a 100 kms with the main battery, and the range extender battery. A great purchase if ride for a long time.

My RogueHawk / BiktrixCare+ - 4 Year Extended Warranty

I think that the extended warranty is a good investment. And gives piece of mind that if anything goes wrong, they will take care of you. I have had a few issues / problems with my bike. But customer support has been awesome. The guys at the Saskatoon location have been great.

My RogueHawk / 26x4 CST Toboggan Studded Tire

I had the guys install the tires at the store in Saskatoon. The tires performed well through the snow. On ice, as long as I turned down the tire pressure, performed quite well. All in all the tires worked good in the winter. One thing to note is that they were very difficult to take off the rim when I put my regular tires on in the spring.

Quality

Not very good quality for the price, have another ebike from another company and the mirror is by far superior.

Love my new bike

My new Juggernaut is a great bike. After an initial battery issue, which Biktrix took care of expeditiously, I’ve really enjoyed going for long easygoing rides.