Happy Customers

Our passionate and global customer community informs and inspires. Biktrix riders share travel stories and photos, offer tips on after-market upgrades, and connect with each other through their common bond as Biktrix eBike owners.

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Real Customers. Real Stories

Read below as real customers share their experience with their Biktrix eBikes and how much everyone loves our electrical bikes!

Cancy C

"It Gave Me An E-Grin From Ear To Ear."

1st ride was 20 miles from home & it gave me an E-Grin from ear to ear! With the speed, torque sensor and thudbuster, I was blown away!

Michael D

"Things Have Changed"

Los Burros road, Pacific Valley, Big Sur, CA. I tried to ride up this grade as a young flatbelly, but the best we could do was park one car at the bottom, and drive the bikes to the top. Now, things have changed.

Daird M

"Priceless."

Being able to go faster than mosquitoes: PRICELESS!

Michael B

"The Smiles And Miles Continue."

Took my Stunner X on my first off-road ride...  The "Smiles & Miles" continue!  It was amazing! Handled the hills and bumps like a champ!

A Feeling Of Freedom

At first, Brenda was completely against the idea of an electric bike...
until she rode one for the first time.  Now, her and her husband are
riding more than ever and having a blast doing it! 

Brenda's knee injury no longer holds her back from exploring her beautiful community.  Watch the film to hear their story.

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A Swiss Army Knife of Bikes

Highly recommended if you want a Swiss Army knife of bikes! It's a beast and I enjoy it every time I ride - checks all my boxes and puts a smile on my face.

Thanks to Roshan and the team for a great package!"

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Changed My Life

"As far as I'm concerned the Biktrix Juggernaut is one of the best e-bikes you can buy. The experience matches the specs and won't disappoint. You can find cheaper bikes, but Biktrix knows what they're doing, and they're a great company to deal with both before and after purchasing. It's an awesome bike at a good price and I can't recommend it enough.

Overall I couldn't be happier I made the decision to order the Juggernaut. It hasn't been that long but it's already having a positive impact on my life."

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#ilovebiktrix

CUSTOMER REVIEWS

Based on 4411 reviews
76%
(3371)
11%
(487)
6%
(259)
2%
(106)
4%
(188)
Service

Awesome service Battery was replaced immediately

Awesome bike

I was a bit intimidated by the size and power of the bike on my first short outing. Second time out was perfect. I loved riding it and didn’t want to go home. The peddle assist is amazing. I only used peddle assist 1 as it was more than enough assistance for most of the ride but you sure appreciate the higher assists on steep hills. You definitely want to have mirrors on the bike for road riding though. You can get moving pretty quick and want to be aware of other vehicles.

Sent out replacement hardware

Very happy with final resolution

You're going to need a bigger battery!

I have been on a few 40 mile rides and think the battery (21 amp hour) is probably good for 70-80 miles. Get the biggest battery you can afford. The small amount of extra weight won't matter and you will need the extra miles.

DERAILLEUR

I am happy with the bike as a whole, however the derailleur needed major adjustments. this resulted in a broken chain, repair costs, and now the bike is in the shop for a derailleur job for additional cost.

Great set but...

Had to purchase a replacement set because one got bent due to a mishap.
Great length and less prone to pedal strikes they say.
However, Biktrix support (as good and responsive as they are) needs to NOT send a universal style puller to change these out.
It absolutely will not work on these arms and the Bafang ISIS setup!
Please stock and sell -OR- recommend the Park Tool CWP-7, it works like a charm! It has 2 interchangeable tips that go on the extruder bolt,
whereas the universal tip is much too small and doesn't press up against anything, as the spline is hollow. And the video link to lay the bike on it's side to help the universal do the job is unprofessional and an unacceptable way to do the job.
Biktrix universal on the left, Park Tool CWP-7 on the right. Happy e-Biking!

C
Juggernaut Ultra FS Pro 3
Christoph Gschossmann
Juggernaut fs pro 3

I love the bike lots of power and it’s a lot of fun riding

Very nice bike

Love it

Upgraded my display on my Juggernaut Classic Duo & I’m so loving it!!
Had issues with proper info showing until I realized the magnet had turned.

Dorado Batteries for Juggernaut Classic, Stunner, Swift Series

Replacement Display????

My replacement display was quickly delivered under warranty. Easy to install, paid a reasonable shipping fee. It is working perfectly. My only question is “why did the original fail (switching back and forth to walk mode without touching anything, can be quite shocking/dangerous)?

C
Monte Capro Ultra 2 Fat Tire
Christoph Gschossmann
Very nice bike

We love the bike we have gone for a few rides and it work great and it is a lot of Fun

J
BiktrixCare+ Plans
JUAN ANTONIO PORTILLO
THE BEST

I am very happy with my Monte Capro lite.im very pleased with the staff when answering all my question before I pay for.

Kutty LT (2018) Battery

Battery and charger arrived well packaged. Dang, they are still pricey. 1Ah smaller battery than the original but I don't notice the difference so far.

M
Kutty FS
Maxime B.
Rapport qualité prix exceptionnel!

La qualité du vélo et de ses composante est impressionnante pour le prix d’un 2 pour 1! Parfait pour une foule d’occasion et les vacances sans voyager trop lourd.

Battery Failure

Excellent response and follow up

Rear Axel Works great

We bought a new axel for our Juggernaut ultra and works great. The replacement doesn’t have the flip down piece on it but you don’t need it.

M
Biktrix T Shirts
Mike Chester
T-shirt

Good quality

Erin the Jugger 4

Emerald Green Mountain climbing beasty. Front fender should, but doesn’t fit. The front wheel nut assembly is “sketchy.” Not beefy enough for tire size and weight of the bike. Remember; you asked.

Love the seat!

Even though I didn’t need extra wide, lmao, the seat has great shock absorption. That was what I was looking for, the most comfort that I could get.

Very brite

Great lights was surprised that my bike has brake lights great product

Battery options thoughts

To have different battery capacity would go more with a customers needs or wants or how the individual rides and where.

J
Monte Capro Lite
JUAN ANTONIO PORTILLO
THE BEST OF THE BEST

Love my monte capro lite, is the best buy ever. I ride my new Red STALLION. 3 hours every day. love the suspension . love every single inch on this bike. if any body have any complain about this stallion. is because Do NOT know anything about EBIKES,, STRONGLY RECOMMENDED.
PS. store staff were veryhelpful answering all my questions before i pay for the bike. I thank you guys for your time

Magura brakes

Great service and fast shipping!!!

Simply Astonishing

Super happy with the quality of my new bike. I took to the steepest city path hill, I was astonished at the true strength and ease the climb was. My previous e-bike could not make it.