Happy Customers

Our passionate and global customer community informs and inspires. Biktrix riders share travel stories and photos, offer tips on after-market upgrades, and connect with each other through their common bond as Biktrix eBike owners.

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Real Customers. Real Stories

Read below as real customers share their experience with their Biktrix eBikes and how much everyone loves our electrical bikes!

Cancy C

"It Gave Me An E-Grin From Ear To Ear."

1st ride was 20 miles from home & it gave me an E-Grin from ear to ear! With the speed, torque sensor and thudbuster, I was blown away!

Michael D

"Things Have Changed"

Los Burros road, Pacific Valley, Big Sur, CA. I tried to ride up this grade as a young flatbelly, but the best we could do was park one car at the bottom, and drive the bikes to the top. Now, things have changed.

Daird M

"Priceless."

Being able to go faster than mosquitoes: PRICELESS!

Michael B

"The Smiles And Miles Continue."

Took my Stunner X on my first off-road ride...  The "Smiles & Miles" continue!  It was amazing! Handled the hills and bumps like a champ!

A Feeling Of Freedom

At first, Brenda was completely against the idea of an electric bike...
until she rode one for the first time.  Now, her and her husband are
riding more than ever and having a blast doing it! 

Brenda's knee injury no longer holds her back from exploring her beautiful community.  Watch the film to hear their story.

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A Swiss Army Knife of Bikes

Highly recommended if you want a Swiss Army knife of bikes! It's a beast and I enjoy it every time I ride - checks all my boxes and puts a smile on my face.

Thanks to Roshan and the team for a great package!"

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Changed My Life

"As far as I'm concerned the Biktrix Juggernaut is one of the best e-bikes you can buy. The experience matches the specs and won't disappoint. You can find cheaper bikes, but Biktrix knows what they're doing, and they're a great company to deal with both before and after purchasing. It's an awesome bike at a good price and I can't recommend it enough.

Overall I couldn't be happier I made the decision to order the Juggernaut. It hasn't been that long but it's already having a positive impact on my life."

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#ilovebiktrix

Customer Reviews

Based on 5390 reviews
76%
(4076)
11%
(596)
6%
(320)
3%
(142)
5%
(256)
How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
Juggernaut Lite ST

We absolutely LOVE our bikes!! They have so much power and we can go so far without having to charge. I love that we can get out together and aren’t limited to where we can go and explore or what kind of trails we are able to ride. In fact, I love mine so much that I’m getting another one to have at the lake so that I don’t have to transport my bike back and forth from home!

Love them

The e-bikes are phenomenal. Love them so much. Biktrix has handled all our inquiries with such professionalism.
We have already put the bug into our friends to buy as well.

How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
Great bike

The order is not complete. The front basket and thief care was not included. Pls advise when it will be shipped. Tks.

Speed sensor

Works just as it should. M620, not a biktrix bike but works the same !!

Fantastic

2nd wind cycle was amazing to deal with, Kerry took care of us from the beginning to the end. Love these bikes, my wife and I are enjoying them so much, really great made bike also.

Pannier bags

The bags are fine but the clips on the underside do not fit the bike rack. This was disappointing. In order the strap it down, you have to modify the straps. Very annoying.
Even after figuring out how to strap it down, it’s still lopsided. Sorry but you asked..
Everything else looks great! I would have been much happier if this problem would have been known before purchase. It’s a small inconvenient detail that could have been avoided

How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
Juggernaut Lite Plus

This is my first e-bike. I never thought I wanted one or needed one but boy was I wrong. I love my bike, very well built, accessories are awesome, plenty of power for me. The only thing I will probably change is the seat, it not very comfortable. Best decision I ever made

How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
Holy moly 😁😁😁 love them

I’m a big guy and I couldn’t believe the power and the ease of peddling. Can’t say enough how much me and my wife enjoy the two bikes. Love it

How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
BOGO Bonanza!!

We received our bikes 4 days ago and so far, everything is above expectations! High quality parts, easy to assemble, and ready to roll. It takes a bit to get used to the handling as a novice rider, but it is coming along quite nicely. I would definitely recommend these bikes to my friends.

How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
Awesome!

Love everything. the smooth ride, easy to handle. The only draw back for me-would like a printed manual. Not used to changing gears.

How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
Great bike for the value!

The power assist is perfect. A smaller, lighter & very versatile bike.
Would highly recommend!

C
Stunner LT 8
Colleen R.
How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
Love my Stunner

Great bike!

G
Mystery Box
Gary C.
Pleasant Surprise

Really appreciated the gift, good quality!!!

How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
Juggernaut Lite

Beautiful looking Bikes
True quality..
Enjoying immensely.
Worth the wait indeed.

They are great! I store tools and a 32oz water bottle. There is still room for some groceries, lol.

Front basket

She loves the basket

👍👍👍👍👍

Excellent product & speedy delivery,five thumbs up😎

C
Stunner LT 8
Customer
How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent

Stunner LT 8

How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
Great bike!

Easy to handle. Great pick up.

How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
Love this bike!

This is the right bike for me! It is light enough and has the right amount of power for me. My hands are a bit sore when trying to reach for the brakes. I might need smaller grips. We are getting out together on both of our new Biktrix bikes and loving it!

S
Challenger 2
Sarah W.
How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
Love my red rocket!

I am enjoying this bike! Service was great, it was put together for me and ready for pick up. It works well on off road terrain and cruising on the street.

C
Mystery Box
Customer
Mystery Box

Loved my mystery box! Thanks Biktrix!

J
Challenger 2
John P.T.Y.
How was the performance of the bike?:
Poor
Excellent
How was the comforability of the ride?:
Uncomfortable
Very Comfortable
How is the build quality?:
Poor
Excellent
Challenger 2

Not had much opportunity to ride it much yet, the but the build quality is outstanding! Paint finish is awesome & ride is very smooth. I do feel like the rear shocks are way too stiff for a lighter rider, be good to have a lighter weighted rear shock choice in the future. Unlocking just a little more performance from the motor in terms of top speed would be a good thing. That being said I would highly recommend this model!

How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent

Very well built bike, no complaints

How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
Having a blast!

First can’t say enough positive about the Biktrix customer service - outstanding! Have my bike for a few weeks and am loving every minute! Super easy to use, battery lasts a long time, and super comfy on gravel roads. So happy I bought my bike from this company! I wanted it to keep my knees in good health. I use the pedal assist and can cycle like I’m on a stationary bike. No pressure on my knee joints and I can go for Kilometers at a time. So glad I saved up for this bike!