Happy Customers

Our passionate and global customer community informs and inspires. Biktrix riders share travel stories and photos, offer tips on after-market upgrades, and connect with each other through their common bond as Biktrix eBike owners.

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Real Customers. Real Stories

Read below as real customers share their experience with their Biktrix eBikes and how much everyone loves our electrical bikes!

Cancy C

"It Gave Me An E-Grin From Ear To Ear."

1st ride was 20 miles from home & it gave me an E-Grin from ear to ear! With the speed, torque sensor and thudbuster, I was blown away!

Michael D

"Things Have Changed"

Los Burros road, Pacific Valley, Big Sur, CA. I tried to ride up this grade as a young flatbelly, but the best we could do was park one car at the bottom, and drive the bikes to the top. Now, things have changed.

Daird M

"Priceless."

Being able to go faster than mosquitoes: PRICELESS!

Michael B

"The Smiles And Miles Continue."

Took my Stunner X on my first off-road ride...  The "Smiles & Miles" continue!  It was amazing! Handled the hills and bumps like a champ!

A Feeling Of Freedom

At first, Brenda was completely against the idea of an electric bike...
until she rode one for the first time.  Now, her and her husband are
riding more than ever and having a blast doing it! 

Brenda's knee injury no longer holds her back from exploring her beautiful community.  Watch the film to hear their story.

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A Swiss Army Knife of Bikes

Highly recommended if you want a Swiss Army knife of bikes! It's a beast and I enjoy it every time I ride - checks all my boxes and puts a smile on my face.

Thanks to Roshan and the team for a great package!"

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Changed My Life

"As far as I'm concerned the Biktrix Juggernaut is one of the best e-bikes you can buy. The experience matches the specs and won't disappoint. You can find cheaper bikes, but Biktrix knows what they're doing, and they're a great company to deal with both before and after purchasing. It's an awesome bike at a good price and I can't recommend it enough.

Overall I couldn't be happier I made the decision to order the Juggernaut. It hasn't been that long but it's already having a positive impact on my life."

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#ilovebiktrix

Customer Reviews

Based on 5315 reviews
76%
(4025)
11%
(584)
6%
(315)
3%
(142)
5%
(249)
Canvas pannier bag

Bag is great except the plastic clips do not fit over the rack bars on our juggernaut.

K
Holiday Gift
Kenneth F.

Holiday Gift

CargoCare Shipping Protection

C
BiktrixCare+
Customer
Great bike

Easy assembly, comfortable and easy to ride, battery is sufficient for sure, bikes are alot lighter than our last bikes making it a good ride and easy to load on my bike carrier and finally a bike that fits my 4ft 11 in wife,
My sister liked it so much that she is selling her current bike and has ordered a swift lite, and by the way goes plenty fast enough, we really like the throttle on demand

Great support and top quality components. No stress assembly and the bike was ready to fly down your local road or trail. I would highly recommend BIKTRIX for your ebike choice.

Swift Lite 4 Step-Thru

How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
Adventure has no boundaries now!

We just received two bikes a couple weeks ago and already we are loving them. We have taken them camping and have found no trails that we cannot go on. We even get to take our dog along with us now and she absolutely loves it, as do we. I highly recommend these bikes.

203mm rotor improved brakes

I installed a 203mm rotor on the front of my Juggernaut Ultra FS Pro 3 and it pairs well with the stock 180mm rotor on the rear.

How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent

Juggernaut Lite

Love it

So impressed with our bikes. So easy to assemble with the step by step instructions and videos.
Definitely an amazing purchase for us.

How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
Good

Faster than I thought, kid loves them. I hope they last for some time without any problems. Sofar so good.
Should have gotten full suspension

How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
Morning Ride

I rode the bike for the first time today and zi was only going out for a half an hour and ended staying out for three hours . It’s a fun bike to ride and I’m looking forward to getting on it again tomorrow .

Custom/Consumable Item

Outstanding after sales support

I absolutely love my Biktrix bike! The performance, design, and overall quality exceeded my expectations. What truly sets Biktrix apart, though, is their outstanding customer service after the sale. Every question and concern I had was addressed quickly and professionally. It’s clear that they genuinely care about their customers and stand behind their products. Highly recommended!

Shout out to Henry.

How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
First e-bike

The bike is so much fun to ride. Great style and comfort.
I would suggest updating your assembly instructions . The bikes shown in your videos were from 5-3 years ago and not the style I had purchased. Having never assembled a bike before, I found it a bit frustrating.
Overall I would fully recommend this bike!

Biktrix Flexi Pannier XL

How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
Super capable, great value e-bike .!

Very powerful easy to operate e-bike . ! First ebike I’ve ever owned. Impressed overall so far ! Comfy seat with quick release height adjustment . Hydraulic disc brakes and front suspension with 4”x20” knobby tires. Great value in an easily foldable and unfoldable ebike. Plus 5 pedal assist levels .! Got this thing as fast as 34 km/hr at top speed. Powerful 750 W electric motor. Love the rack, fenders, front led headlight and rear led brake light as included add ons in the purchase price. 7 gears ⚙️

Notes for improvement:
- larger screen would be nice (need my glasses on to read the smaller print on it)
-cruise control on the throttle would be handy
-water bottle cage (I’d like to see a dedicated spot for a water bottle cage on the frame)
- I mounted my water bottle cage/holder on the handle bar. Added a bell.
…. Not much room left on the handlebar for anymore accessories, now.
- engaging the throttle — slowly, evenly and gently— causes the bike to have a ‘lurching’ or ‘jumping’ forward kinda feel. It would be nice if throttle engagement was ‘smoother’ and more ‘seamless’.
-I’d prefer a ‘twist’ throttle on the right hand side of the handle bar (currently is a thumb throttle on left hand side of the handlebar). I’m right handed; not left handed — so the thumb throttle feels a little unnatural placed on the left hand side of the handlebar.

Overall highly recommend ! Hopefully some improvements will be added next year or next Kuddy LT3 model ..!

How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
Love my ebike

Received our bikes this week! Very easy to assemble,very comfortable to ride.My only complaint is the seat very hard,I picked up a gel seat to help soften the ride!Looking forward for many bike rides

IIIPro E500 Brake Pads

D
Challenger 2
Deborah M.
How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
Challenger 2

I just love the way my bike handles and rides. It was better than I thought and I’ve been using ever day

Replacement charger

Replacement charger was exactly like the original. Hope it lasts a little longer.

G
Biktrix A-Bars
Gerald K.

Biktrix A-Bars

Problem solved

Solved problem correct part quick response

A little pricey

The battery works fine, the service was good and it arrived in good time, but I think it is way over priced.