Online support is closed on Canadian statutory holidays.
Phone Number:
+1-866-BIKTRIX
Live chat:
Connect with us through live chat in the bottom corner of your screen
Online Support Hours::
Monday-Friday: 9am - 5pm (Central time)
Contact Us
Need a hand with your order or Bike purchase? Let one of our amazing experts help you out today!
COVID-19 UPDATES
Expect bike shipment delays of 2 weeks due to COVID-19 related logistics delays. Our Customer Experience team is handling a higher volume of messages than usual. Please rest assured that we'll be in touch as soon as we can. We address all issues in sequence, and just one message is all it takes.
CX Phone Support Hours: 9:00 am to 5:00 pm CST. Our online chats are available 24/7.
Shipping and delivery delays are expected due to delays in worldwide supply chain logistics.
Visit Our Support CenterCUSTOMER SUPPORT
)
SASKATOON SHOWROOM
Address:
123 Auditorium Ave, Saskatoon, SK S7M 5S8
Phone Number:
1-866-245-8749
Hours:
- Monday: CLOSED
- Tuesday: 11:00am - 5:30pm
- Wednesday: 11:00am - 5:30pm
- Thursday: 11:00am - 5:30pm
- Friday: 9:30am - 5:30pm
- Saturday: 9:30am - 5:30pm
- Sunday: CLOSED
VANCOUVER SHOWROOM
Address:
2865 W Broadway, Vancouver, BC V6K 2G6
Phone Number:
(778) 915-8749
Hours:
- Monday: CLOSED
- Tuesday: 11am - 6pm
- Wednesday: 11am - 6pm
- Thursday: 11am - 6pm
- Friday: 11am - 6pm
- Saturday: 11am - 6pm
- Sunday: CLOSED
KELOWNA SHOWROOM
Address:
1963 Harvey Avenue, Kelowna, BC V1Y 6G5
Phone Number:
(236) 970-6101
Hours:
- Monday: CLOSED
- Tuesday: 10am - 5:30pm
- Wednesday: 10am - 5:30pm
- Thursday: 10am - 5:30pm
- Friday: 10am - 5:30pm
- Saturday: 10am - 5:30pm
- Sunday: CLOSED
TRY OUT OUR BIKES
Test ride our famous eBikes at one of our Elite Dealers across the United States and Canada.
Our network of electric bike dealers offers a wide selection of Biktrix products & the highest level of customer care.
)