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COVID-19 UPDATES

Expect bike shipment delays of 2 weeks due to COVID-19 related logistics delays. Our Customer Experience team is handling a higher volume of messages than usual. Please rest assured that we'll be in touch as soon as we can. We address all issues in sequence, and just one message is all it takes.

CX Phone Support Hours: 9:00 am to 5:00 pm CST. Our online chats are available 24/7.

Shipping and delivery delays are expected due to delays in worldwide supply chain logistics.

Visit Our Support Center

CUSTOMER SUPPORT

Phone Number:

+1-866-BIKTRIX

Live chat:

Connect with us through live chat in the bottom left corner of your screen

Online Support Hours::

Monday-Friday: 9am - 5pm (Central time)

SASKATOON SHOWROOM

Address:

640 Broadway Ave #1A, Saskatoon, SK S7N 1A9

Phone Number:

1-866-245-8749

Hours:

  • Monday: CLOSED
  • Tuesday: 11:00am - 5:30pm
  • Wednesday: 11:00am - 5:30pm
  • Thursday: 11:00am - 5:30pm
  • Friday: 9:30am - 5:30pm
  • Saturday: 9:30am - 5:30pm
  • Sunday: CLOSED

VANCOUVER SHOWROOM

Address:

2865 W Broadway, Vancouver, BC V6K 2G6

Phone Number:

(778) 915-8749

Hours:

  • Monday: CLOSED
  • Tuesday: CLOSED
  • Wednesday: 11am - 6pm
  • Thursday: 11am - 6pm
  • Friday: 11am - 6pm
  • Saturday: 11am - 6pm
  • Sunday: 11am - 6pm

KELOWNA SHOWROOM

Address:

1963 Harvey Avenue, Kelowna, BC V1Y 6G5

Phone Number:

(236) 970-6101

Hours:

  • Monday: CLOSED
  • Tuesday: CLOSED
  • Wednesday: 10am - 5:30pm
  • Thursday: 10am - 5:30pm
  • Friday: 10am - 5:30pm
  • Saturday: 10am - 5:30pm
  • Sunday: 11am-5pm

TRY OUT OUR BIKES

CALIFORNIA:

Area 13 eBikes, Grass Valley

COLORADO:

Rocke Mountain Bikes Colorado, Colorado Springs

FLORIDA:

Roadshark Powersports, Fernandina Beach

MICHIGAN:

eBike-uBike, Farmington Hills

NEW YORK:

MiniMotors Brooklyn, Brooklyn

OHIO:

Sugar Valley Bicycles, Sugarcreek

OREGON:

Electric Avenue Sports LLC, Eugene

PENNSYLVANIA:

R&D Powersports, Palmerton

UTAH:

Jaxn Motorsports, North Salt Lake

Scott Crawford, Sandy

ALBERTA:

Campbell Chrysler, Fairview
Grindin Gears, Lloydminster
Honda Extreme Powerhouse, Edmonton
Honda Extreme Calgary, Calgary
Tec & Rec Sundre, Sundre

BRITISH COLUMBIA:

Cyqle, Gabriola
Krafty Bikes, Vernon

SASKATCHEWAN:

Grey Owl Center, Waskesiu Lake
Indian Head Chrysler, Indian Head
Scott Campbell Dodge, North Battleford

QUEBEC:

Cycles Campus Verdun, Verdun