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Great bike , love it and so does everyone else!
Took about 2 weeks to ship from Canada to the US even with weather delays. I use this bike as a daily commuter and I love it. I was worried about the learning curve of shifting at speed with a mid drive but the shift sensor, motor controller, and rear derailleur all work flawlessly to provide smooth shifting even with the throttle pegged. Do this at your own risk though. The motor is very powerful. This bike is not a speed demon, it's a torque monster. It chews through battery life at high speed. 25-30 mph with a head wind it goes through 5-10% per mile. Throttle only. This thing eats hills for breakfast. Pedal assist 1 lowest gear just stand up on the pedals and it'll pull you through any hill your tires can get traction on. I haven't done a long range test yet and I've been making the bike work hard so I'm sure I'll get more and more efficiency out of the battery as the new ebike excitement wears off and my enjoyment of pedaling returns. Get two batteries! Great work Biktrix! This things a game changer for me.
The bike was held up in Memphis for a few days. FedEx tried to deliver on Monday, but I wasn't available. Hoping it will be here soon.
I couldn't be happier with my Cobalt Blue Juggernaut Ultra 1000. What makes the bike even better is the stellar customer support from all the Biktrix divisions. I have over 200 mile on my Juggernaut Ultra 1000 and going for many more. Thanks Roshan and the entire staff there at Biktrix.
As this was my first ebike I did a boat load of research before my purchase. My requirements were a mid-drive bike with at least 500W and a long range battery and hydraulic brakes. The Juggernaut Ultra 1000 far exceeded the power requirement (who ever said no to more horsepower???) and checked off all other boxes at a competitive price point.
Once shipped the bike arrived in a week and was very easy to assemble. I had some questions on adjustments after my first ride and scheduled a video call with support who addressed those concerns in about 20 minutes. Since I have some knowledge of bike adjusting and repair, it was no problem to do the adjustments they suggested but they did offer a credit if I chose to bring it to a local bike shop, which wasn’t necessary.
That brings me to my other requirement of a company that is responsive and supports their products. I have seen/heard others who have the expectation of getting a phone rep whenever they call. I’ve learned in my search that all these companies have a high demand and they do not operate like a local bike shop where someone is able to answer the phone at the ready. Biktrix always answers my emails within a business day and follow up replies are quicker. They have been piloting scheduled video calls for sales and support, which I think is a brilliant idea, it definitely worked for me!
Between my experiences with Biktrix as a company and the build quality and enjoyment I get out of riding my Juggernaut Ultra 1000, I have already placed a second order for a Juggernaut Duo Ultra step thru for my wife, which is exactly the type of bike she wanted as well!
Totally happy with my Juggernaut Ultra 1000 and Biktrix's customer service.
I've had my Jug.Ultra 1000 for two weeks and have over a hundred miles on it. I am 77 years old and live at the top of a hill, with hills all around me. So far, the bike has been everything I'd hoped for. It has plenty of torque for climbing and it has allowed me to bike up to 20 miles with no issues. Well, that's not totally accurate, the seat after 20 miles will make you aware of your age. I am already shopping for a softer seat since I want to take longer rides. Anyway, the bike is good quality at a very fair price, and I am totally satisfied with my purchase. Plus, it's a beauty to look at and I've had several compliments and questions about it. Thanks BikTrix.
Very well built and very powerful!