The bikes arrived (Stunner series) on time and with no issue. Until I went to assemble the remaining parts of the bike. The ST6 went fine. No problem.

But the SO6 was a different matter. It started out with the pedals. It appears they must have been dropped on a concrete floor as the threads were damaged. I was able, since I have a full metal shop, to fix the threads by re tapping them.

I went over the entire bike for loose bolts etc and all seemed fine. I did not check the bolt for the stand as the bike was leaning on it. Then, yesterday (June 28) I noticed the stand appeared loose. I had not noticed before as I will put the stand up and put it down. So of course there was movement. But this was not the case.

Whomever, at Biktrix, who put it together had cross threaded it in. When I finally (after much effort) was able to get the bolt out there was metal debris from the cross threading on the bolt and on the threads on the stand portion. I had to clean both of them off, then carefully re-thread both the bolt and the threads on the stand. Now the bolt could be manually threaded into the stand. Re-assembly was fine. But this should not have happened. Whomever put it together could not have missed the fact it was very very hard to turn when tightening and was loose after installation.

The bikes work fine. Are fun to ride and now function as expected. But I did go fully over both bikes again checking every single last nut and both for cross threading, improper installation etc.

I was finally able to take a ride and it was quite enjoyable. There is alot of power and it was fantastic going up hills.

I was able to put the bike together with no major issues. My wife and I went right out on a ride and had the best time. We are in our late 50's and feeling like teen agers again lol :)

Haven’t received the bike yet

The Biktrix team has been awesome, I love my bike and would highly recommend. I am really glad I chose your company especially after a bad experience prior with a local brand that doesn't even compare.

I opted for the larger battery and still haven't gone beyond 2nd gear under power. It's quite quick.

The ebike front fork fell off right out of the box. The bike is broke and is unrideable. Front fork pulls apart and wobbles making it unrideable. Customer service is offering a 40% for a new front fork on a bike that was sent already broken before I recieved it. I would like to sent the bike back for a full refund.

Love our new bikes

I went deep down the rabbit hole researching every electric bike under the sun. After countless reviews I found one that was comparing bikes going up hills. To my surprise not very many were able to do this easily. That's when I started realizing the benefits of a mid-drive versus a hub Drive. Although there was some fear around it wearing down the gear shifters. So when I found this bike had an internal mechanism that was less prone to needing tune-ups I found it quite the happy medium. Plus I am 6 ft 2 so looking for a decent size bike I could set up straight on. Ordering a bike online without writing it is quite scary to say the least. When I got in the mail it was quite easy to put together. The ride is quite Pleasant, I am able to set up right, and feel confident the bike will hold up together. As a comparison I got my wife a $1,000 bike off of Amazon to save a little bit of money. The comparison of this bike and that is not even in the same ballpark. Well worth the extra money to get a high quality bike. Oh also make sure you get the shock absorber seat it is well worth the money.

I am very pleased with my 2 stunner 6 step through bikes.They are great bikes. However, I must tell you the "stock" seats that came with the bikes are awful. They are very uncomfortable. Maybe the most uncomfortable seats I have ever sat on. They are a disservice to the bike. However, I do commend your companies response when I reported this issue. Your company is forwarding 2 replacement seats. I have not yet received them, but they have to be an improvement over the stock seats. The only other issue I have encountered, is the inability to register the warranty on one of my 2 bikes. I received a warranty certificate on one bike, but despite my effort to register the 2nd bike, I have not received the certificate on the 2nd bike. Im not sure what is going on there.

order confirmed 2/7 . still no bike 3/8. review leaning towards negative

The bike rides and operates as it should. Fast shipping great packaging. Excellent service when I called to ask questions. Great company to do business with. If you’re looking for an E bike contact Biktrix.

The shipping was on time packaging was excellent.
I talked to Mathew in service and parts in which he had excellent knowledge, and I had the information I needed promptly.
This is the bike that I have been wanting mid drive 750 W good amp hour battery, internal rear hub gearing.
What’s not to like about the bike ( nothing ) .
Great bike.
RJS

Due to the weather I have not been able to ride much, or to form an opinion, or to look for any other issues.
Some minor issues with setup but nothing insurmountable.

Love the bike. Just went on a 15 mile ride. 7.5 steep down and then back up. Finished in less than an hour. Going up, was in PAS 3 and middle gear and she pulled like a champ. Came home and only at 90%. So, IMHO, great range. And the 1,000w motor is a monster - more than enough power for even the steepest hills. The two things I would change: 1. Offer a backlit LCD screen. The color screen is very nice, but disappears with polarized sunglasses. 2. Offer a dropper post. The bike is not light, but very manageable until you get into the single track. Going downhill without lowering the seat puts you in a very unstable position. I will be adding a dropper post ASAP. Other than that, love this bike. If my kids want to go out with me, I will buy others for them.

Stunner Step-Over 5 Sale

The experience of riding the bike has been somewhat delayed because of insufficient assembly instructions and incomplete assembly tools. I was unable to find a video for the Stunner step over and was lacking a long enough hex key for the handlebars 5mm. Even with the front mudguard fully raised the tire still rubs a little. No battery care techniques came with battery. Fortunately, I had visited the Saskatoon store last year and had been given information sheets on battery care, tire care and bedding in new brakes. The bike rides nicely, but would have appreciated a print version of assembly guide.

I am very pleased this is my 3rd ebike, I am very happy I have put over 200 miles on it this week. The only issue is I can't find the instructions , to change my computer from km to miles

First experience with e bike, so far not the best. See what happens when part comes in for my new bike that hasn't left the garage. I have purchased a nireeka e bike for my wife, I hope when delivered , a better experience .j

Piss poor lots of problems

Nice looking bicycle Have just road it once to make sure everything was working seems to have very good torque I am 5’ 8’’ inches and the bike fits good The set up wasn’t flawless but got the job done and it all worked Lol I haven’t quite figured out how to mount the water bottle carrier yet but have till spring to figure that out Likely will not be riding the bike till spring now wouldn’t be much fun at -20 But looking forward to going hard then

So far I have no complaints and like the bike very much. Power seems good but I don't know how long it will last as have not ridden very much. Was away helping a sick relative until 2 weeks ago.

I received my Stunner step over on May 19th, unfortunately the battery was not yet available. Received my battery as promised about 4 weeks after receiving the bike.
I of course rode the bike without the battery and I was surprised by how nicely it rode just by pedal power, even though it's a pretty heavy bike. The wait for the battery also gave me time to purchase some accessories, such as a rear carrier bag, cross tube mounted pouch for my phone and a Tribit Bluetooth speaker. The bike is pretty much decked out the way I like, and it is very comfortable.
My 1st good ride with the battery was a 35 km ride covering area trails, parks and city streets. I couldn't get over how effortless the ride was, I'm sure I was grinning from ear to ear! We had a 35 km head wind and a couple of decent hills to face during the ride home, no problem though - nothing to it, what a pleasure.
I'm in my 60's and haven't rode a lot for some time, this bike has me itching to go for a ride just about every day. If you are wondering if you should make the investment, I say go for it - I don't think you will be disappointed. It's a great way to get some good exercise without beating yourself up.
Thank you to the Biktrix team, delivery was trouble free and even though I had to wait for the battery, I was told that up front and it arrived when it was expected to. Technical support was also excellent and very prompt.
Excellent experience and I'm having too much fun!
Ron S.

Love the Stunner Step-Over. I have only had it out for a spin around town 4 times so far but very impressed with the power. Being an older adult I would find a regular bike very difficult to climb some of our steep hills. With the Stunner I can climb the hills with ease. I do try to hold back on the power a bit to give myself some exercise pedalling . I’m still learning how to use the different functions and hope to get out on some trails soon. The only drawback I have is with the weight of the Stunner and find it hard to get up my outside steps without help.

Very impressed with the Stunner Step-Thru bikes new purchased. Also impressed with Biktrix marketing and support throughout the buying process.

Just getting used to my new Biktrix Stunner, power is amazing, even at level 1 it wants to take off and go, plus I love the comfy saddle and the higher swept back handlebars. range is also impressive 15 miles and still over 60 percent battery left!

Perfect bike for me. 68 years old and looking for some exercise. Lots of fun.
The only thing you could have done better was to provide a quick guide pamphlet with the bike on how to ride the bike, when to shift and any limitations it may have that a standard road bike doesn't have